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ISO 10015 Quality management Guidelines for training

ISO 10015 Quality management Guidelines for training
ISO 10015 Quality management Guidelines for training
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This is a list of published[Note 1] International Organization for Standardization (ISO) standardsand other deliverables.[Note 2] For a complete and up-to-date list of all the ISO standards, see the ISO catalogue.[1]

The standards are protected by copyright and most of them must be purchased. However, about 300 of the standards produced by ISO and IEC's Joint Technical Committee 1 (JTC1) have been made freely and publicly available.[2]

  • ISO/IEC TR 10000 Information technology – Framework and taxonomy of International Standardized Profiles
    • ISO/IEC TR 10000-1:1998 Part 1: General principles and documentation framework
    • ISO/IEC TR 10000-2:1998 Part 2: Principles and Taxonomy for OSI Profiles
    • ISO/IEC TR 10000-3:1998 Part 3: Principles and Taxonomy for Open System Environment Profiles
  • ISO 10001:2007 Quality management – Customer satisfaction – Guidelines for codes of conduct for organizations
  • ISO 10002:2014 Quality management – Customer satisfaction – Guidelines for complaints handling in organizations
  • ISO 10003:2007 Quality management – Customer satisfaction – Guidelines for dispute resolution external to organizations
  • ISO 10004:2008 Quality management – Customer satisfaction – Guidelines for monitoring and measuring
  • ISO 10005:2005 Quality management systems – Guidelines for quality plans
  • ISO 10006:2003 Quality management systems – Guidelines for quality management in projects
  • ISO 10007:2017 Quality management systems – Guidelines for configuration management
  • ISO 10008:2013 Quality management – Customer satisfaction – Guidelines for business-to-consumer electronic commerce transactions
  • ISO 10012:2003 Measurement management systems – Requirements for measurement processes and measuring equipment
  • ISO/TR 10013:2001 Guidelines for quality management system documentation
  • ISO 10014:2006 Quality management – Guidelines for realizing financial and economic benefits
  • ISO 10015:1999 Quality management – Guidelines for training
  • ISO/TR 10017:2003 Guidance on statistical techniques for ISO 9001:2000
  • ISO 10018:2012 Quality management – Guidelines on people involvement and competence
  • ISO 10019:2005 Guidelines for the selection of quality management system consultants and use of their services
  • ISO/IEC 10021 Information technology – Message Handling Systems (MHS)
  • ISO/IEC 10022:1996 Information technology – Open Systems Interconnection – Physical Service Definition
  • ISO/IEC 10026 Information technology – Open Systems Interconnection – Distributed Transaction Processing
    • ISO/IEC 10026-1:1998 Part 1: OSI TP Model
    • ISO/IEC 10026-2:1998 Part 2: OSI TP Service
    • ISO/IEC 10026-3:1998 Part 3: Protocol specification
    • ISO/IEC 10026-4:1995 Protocol Implementation Conformance Statement (PICS) proforma
    • ISO/IEC 10026-5:1998 Part 5: Application context proforma and guidelines when using OSI TP
    • ISO/IEC 10026-6:1995 Part 6: Unstructured Data Transfer
  • ISO/IEC 10027:1990 Information technology – Information Resource Dictionary System (IRDS) framework
  • ISO/IEC 10028:1993 Information technology – Telecommunications and information exchange between systems – Definition of the relaying functions of a Network layer intermediate system
  • ISO/IEC 10030:1995 Information technology – Telecommunications and information exchange between systems – End System Routeing Information Exchange Protocol for use in conjunction with ISO/IEC 8878
  • ISO/IEC TR 10032:2003 Information technology – Reference Model of Data Management
  • ISO/IEC TR 10034:1990 Guidelines for the preparation of conformity clauses in programming language standards
  • ISO/IEC 10035 Information technology – Open Systems Interconnection – Connectionless protocol for the Association Control Service Element
    • ISO/IEC 10035-2:1995 Protocol Implementation Conformance Statement (PICS) proforma
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